Delivery Information

Please select your location below to view the most accurate delivery information for your region.

Delivery timeframes are live estimates at the time of ordering and may change. If you’ve already placed an order, please refer to your shipping confirmation email for your specific delivery timeframe and tracking link.

Select your region and country below to see your specific delivery times and shipping details:

Africa

🇲🇦 Morocco

Express Delivery – $15.50 USD

Estimated delivery: 2-4 working days

🇿🇦 South Africa

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days

🇿🇲 Zambia

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days

Asia

🇨🇳 China

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days
A resident ID number or Tax ID is required for all shipments to clear customs

🇭🇰 Hong Kong

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 Working Days
Free Standard Delivery available for orders above $100 USD

Express Delivery – $17.50 USD

Estimated delivery 2-4 Working Days

🇮🇩 Indonesia

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 Working Days
Free Standard Delivery available for orders above $100 USD

Express Delivery – $17.50 USD

Estimated delivery 2-4 Working Days
Free Express Delivery available for orders above $150 USD

🇮🇱 Israel

Standard Delivery – $10 USD

Estimated delivery: 10-15 working days

🇯🇵 Japan

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 working days
Free Standard Delivery on orders over $100 USD

Express Delivery – $17.50 USD

Estimated delivery: 2-4 working days

Customs Notice:
All orders to Japan over $90 USD are subject to import duties. Charges vary depending on parcel value, so please check with the Japan Customs Department for more information.

🇲🇻 Maldives

Express Delivery – $15.50 USD

Estimated delivery: 2-4 working days

🇵🇭 Philippines

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 working days
Free Standard Delivery on orders over $100 USD

Express Delivery – $17.50 USD

Estimated delivery: 2-4 working days

🇰🇷 Republic of Korea

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 working days
Free Standard Delivery on orders over $100 USD

Express Delivery – $17.50 USD

Estimated delivery: 2-4 working days

🇸🇬 Singapore

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 working days
Free Standard Delivery on orders over $100 USD

Express Delivery – $17.50 USD

Estimated delivery: 2-4 working days

🇹🇼 Taiwan

Express Delivery – $15.50 USD

Estimated delivery: 2-4 working days

🇹🇭 Thailand

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 working days
Free Standard Delivery on orders over $100 USD

Express Delivery – $17.50 USD

Estimated delivery: 2-4 working days

🇹🇷 Turkey

Standard Delivery – $9.50 USD

Estimated delivery: 7-14 working days
Free Standard Delivery on orders over $100 USD

Express Delivery – $17.50 USD

Estimated delivery: 2-4 working days
Free Express Delivery available for orders above $150 USD

Australia and New Zealand

🇦🇺 Australia

Parcel Post Standard Delivery – $5 AUD

Estimated delivery: 4-6 working days
Free Standard Delivery on orders over $100 AUD

Express Post Delivery – $10 AUD

Estimated delivery: 2-4 working days
Free Express Delivery on orders over $200 AUD

Same-day dispatch:
Order before 1PM AEST (Monday to Friday) for your order to be dispatched the same day.

MyPost App:

Download the Australia Post App (iOS and Android) to add your delivery address, track your parcel, and manage your deliveries while they’re on the way.

🇳🇿 New Zealand

APG E-Commerce Standard Delivery – $5 AUD

Estimated delivery: 6-8 working days
Free Standard Delivery on orders over $100 AUD

APG E-Commerce Express Delivery – $10 AUD

Estimated delivery: 4-6 working days
Free Express Delivery on orders over $200 AUD

APG App:

Download the local APG app for in-flight delivery options (availability may vary by location).

Customs & Import Fees:

All orders over $235 NZD are subject to import duties. Charges depend on the value of the parcel.

Please consult the New Zealand Customs authorities for more information.

Canada

🇨🇦 Standard Delivery – $6 CAD

Alberta, British Columbia, and Newfoundland & Labrador: 5–7 working days
Northwest Territories, Yukon & Nunavut – Estimated delivery 4-7 Working Days
All Other Territories – Estimated delivery: 3-5 working days
Free Standard Delivery on orders over $100 CAD

Express Delivery – $10 CAD

Northwest Territories, Yukon & Nunavut – Estimated delivery 4 Working Days
All Other Territories – Estimated delivery: 3 working days*
The courier will be selected based on your shipping address

*Express Delivery is not available to Alberta, British Columbia, or Newfoundland & Labrador

Note on taxes:
As our distribution centre is located in Canada, we’re required by law to charge GST/HST on all orders.

Caribbean

🇨🇷 Costa Rica

Express Delivery – $15.50 USD

Estimated delivery: 2-4 working days

🇩🇴 Dominican Republic

Express Delivery – $15.50 USD

Estimated delivery: 2-4 working days

Europe

🇦🇹 Austria

Standard Delivery – €4.40

Estimated delivery: 3-4 working days
Free Standard Delivery on orders over €55
Deliveries to Packstations are unavailable

Next Day Delivery (Monday – Thursday) – €10.50

Next day delivery for orders placed before 3 PM from Monday to Thursday
Orders placed after 3 PM on Thursday will be delivered on Tuesday

Please note: If you require your package to be delivered to a work address, please ensure the company name is visible on the shipping address.

🇧🇪 Belgium

Standard Delivery – €5.50

Estimated delivery: 3-5 working days
Free Standard Delivery on orders over €50

Express Delivery – €10.50

Estimated delivery: 2-3 working days

🇧🇬 Bulgaria

Standard Delivery – €9.50

Estimated delivery: up to 3-4 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇭🇷 Croatia

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 2-3 working days

🇨🇾 Cyprus

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇨🇿 Czechia

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇩🇰 Denmark

Standard Delivery – 45 DKK

Estimated delivery: 3-5 working days
Delivery to package boxes only
Free Standard Delivery on orders over 550 DKK

Express Delivery – 125 DKK

Estimated delivery: 1-3 working days
Free Express Delivery on orders over 1300 DKK

Budbee Evening Home Delivery – 50 DKK

Estimated delivery: 3-5 working days
Only available for selected postcodes

🇫🇮 Finland

Standard Delivery – €6.50

Estimated delivery: up to 4-7 working days
Delivery to local pick-up point
Free Standard Delivery on orders over €75

Express Delivery – €10.50

Estimated delivery: 1-3 working days

Budbee Evening Home Delivery – €6.00

Estimated delivery: up to 4-7 working days
Only available for selected postcodes

🇫🇷 France

Standard Delivery – €5.49

Estimated delivery: 2-4 working days
Free Standard Delivery on orders over €59

Relay Point – €4.99

Estimated delivery: 3-5 working days
Free Standard Delivery on orders over €59
Deliveries to our pick-up points happen Tuesday – Saturday
When you head to the pick-up point, you must show the QR code included in your delivery notification to collect your order.

Express Delivery – €10.49

Estimated delivery: 2-3 working days
Free Express Delivery on orders over €125

🇩🇪 Germany

Standard Delivery – €4.40

Estimated delivery: 2-3 working days
Free Standard Delivery on orders over €55
Deliveries to Packstations are unavailable

Next Day Delivery (Monday – Thursday) – €10.50

Next day delivery for orders placed before 3 PM from Monday to Thursday
Orders placed after 3 PM on Thursday will be delivered on Tuesday

Please note: If you require your package to be delivered to a work address, please ensure the company name is visible on the shipping address.

🇬🇷 Greece

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇭🇺 Hungary

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇮🇹 Italy

Standard Delivery – €9.50

Estimated delivery: 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇱🇻 Latvia

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇱🇮 Liechtenstein

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇱🇹 Lithuania

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇱🇺 Luxembourg

Standard Delivery – €5.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Express Delivery – €10.50

Estimated delivery: 1-2 working days

🇲🇹 Malta

Express Delivery – €19.50

Estimated delivery: 1-3 working days

🇳🇱 Netherlands

Please note: For delivery to the Netherlands, there are no Customs and Import charges. Orders are shipped from within the EU.

Standard Delivery – €5.50

Estimated delivery: 2-3 working days
Free Standard Delivery on orders over €70

Budbee Box – €5

Free Standard Delivery on orders over €70

Express Delivery – €10.50

Estimated delivery: 1-2 working days
Free Express Delivery on orders over €140

🇳🇴 Norway

Standard Delivery – 85 NOK

Estimated delivery: 3-5 working days
Delivery to local pick-up point
Free Standard Delivery on orders over 700 NOK

Express Delivery – 255 NOK

Estimated delivery: 3-4 working days

🇵🇱 Poland

Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75

Pick Up Point – €6.00

Delivery may take 3-5 working days
Free Standard delivery on orders over €75

When you head to the pick-up point, you must show the QR code included in your delivery notification to collect your order.

Express Delivery – €19.50

Estimated delivery: 1-2 working days

🇮🇪 Republic of Ireland

Standard Delivery – €5.50

Estimated delivery: 4-6 working days
Free Standard Delivery on orders over €50

Express Delivery – €10.50

Estimated delivery: 1-3 working days

🇷🇴 Romania

Express Delivery – €19.50

Estimated delivery: 1-3 working days

🇪🇸 Spain

Standard Delivery – €9.50

Estimated delivery: 3-5 working days
Free Standard Delivery on orders over €75

Pick Up Point – €6.00

Delivery may take 3-5 working days
Free delivery on orders over €50

When you head to the pick-up point, you must show the QR code included in your delivery notification to collect your order.

Express Delivery – €19.50

Estimated delivery: 1-2 working days

Important Information for Non-Mainland Deliveries:

Balearic Islands & other non-mainland areas: Only Express Delivery is available due to courier logistics
Canary Islands: Orders are subject to customs clearance and additional charges.
Customers must be registered taxpayers with local authorities and may need to provide their tax ID to the carrier

🇸🇪 Sweden

Standard Delivery – 65 SEK

Estimated delivery: 3-5 working days
Delivery to local pick-up point
A valid mobile number is required for delivery updates
Free Standard Delivery on orders over 700 SEK

Express Delivery – 155 SEK

Estimated delivery: 1-3 working days
A valid mobile number is required for delivery updates

Budbee Evening Home Delivery – 60 SEK

Estimated delivery: up to 3-5 working days
A valid mobile number is required for delivery updates
Only available for selected postcodes

🇨🇭 Switzerland

Standard Delivery – 10.00 CHF

Estimated delivery: 3-5 working days
Free Standard Delivery on orders over 100 CHF

Express Delivery – 20.50 CHF

Estimated delivery: 2-3 working days
Free Express Delivery on orders over 240 CHF

Mexico

🇲🇽 Express Delivery – $15.50 USD

Estimated delivery: 2-4 working days

Customs Requirements:
To clear customs in Mexico, the following is required:

All orders, regardless of value, must include an Importer’s Tax ID
Orders over $1,000.01 USD require an Importer’s License
Orders over $2,500.01 USD require a formal customs entry
All orders over $50 USD may be subject to additional import fees based on the parcel’s value

If the necessary ID or license is not provided, your order may be returned by the courier or destroyed.

If you do not hold an Importer’s License, please ensure your order contains fewer than 10 items or is valued at under $1,000 USD.

For full details, please consult the Mexico Customs authorities directly.

Rest of Europe

🇪🇺 Standard Delivery – €9.50

Estimated delivery: up to 3-5 working days
Free Standard Delivery on orders over €75
Standard shipping is not available in all EU countries. If unavailable, Express Delivery will be the only shipping option shown at checkout.

Express Delivery – €19.50

Estimated delivery: 1-2 working days

Customs Notice:
For non-EU member countries, import duties may apply. These vary based on parcel value. Please check with your local customs authority for more information.

Rest of World

🌍 Express Delivery – $15.50 USD

Estimated delivery: 2-4 working days

South America

🇦🇷 Argentina

Express Delivery: $15.50 USD

Estimated Delivery Time: 2-4 working days

🇧🇷 Brazil

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days

🇨🇱 Chile

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days

🇨🇴 Colombia

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days

🇪🇨 Ecuador

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days

🇵🇪 Peru

Express Delivery – $15.50 USD

Estimated delivery: 2–4 working days

United Kingdom

🏴󠁧󠁢󠁥󠁮󠁧󠁿 England & 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Wales

Standard Delivery – £3.99

Estimated delivery: 2-3 days
Free Standard Delivery on orders over £50
Courier: Evri or Royal Mail (confirmed in your shipping confirmation email)
For orders to military addresses, please allow up to 60 days for delivery

Pickup Point – £3.99

24/7 InPost Collect

Estimated delivery within 3-4 days
Free Standard Delivery available for orders above £50
UK mainland only

Evri Parcelshop

Estimated delivery within 3-5 days
Free Standard Delivery available for orders above £50
UK mainland only

Next Day Delivery (when placed before 9pm) – £4.99

Courier: Evri or Royal Mail (confirmed in your shipping confirmation email)
Free Express Delivery available for orders above £100
For the following postcodes, please allow up to 2 days for delivery:BN, CA, DH, DL, EX, GY, HR, IM, JE, LA, LD, LL, NE, NR, PL, PO, SA, SY, TA, TQ, TR, WV, YO

🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scotland

Standard Delivery – £3.99

Estimated delivery: 3–5 working days
Free Standard Delivery on orders over £50

Pickup Point – £3.99

24/7 InPost Collect

Estimated delivery within 3-5 days
Free Standard Delivery available for orders above £50
UK mainland only

Evri Parcelshop

Estimated delivery within 3-5 days
Free Standard Delivery available for orders above £50
UK mainland only

Express Delivery – £4.99

Estimated delivery: 1-2 working days
Free Express Delivery available for orders above £100

🇬🇧 Northern Ireland

Standard Delivery – £3.99

Estimated delivery: 4-5 working days
Free Standard Delivery on orders over £50

Express Delivery – £4.99

Estimated delivery: 3-4 working days
Free Express Delivery available for orders above £100

United States

🇺🇸 Courier information:
Your order will be shipped via the most suitable courier selected by our warehouse.

This may include:
UPS Standard, UPS Express, UPS SurePost (transferred to USPS or Pitney Bowes for Final Mile), OnTrac, AxelHire, or DHL.

Standard Delivery – $5 USD

Estimated delivery: 4-7 working days
Free Standard Delivery on orders over $75

Express Delivery – $15 USD

Estimated delivery: 3 working days. *Once your order has shipped.

Orders outside of Mainland US:

Please allow up to 14 working days for delivery after dispatch
These orders are shipped via UPS SurePost and delivered by USPS for Final Mile delivery
Tracking may pause en route but your order is still on its way
If tracking hasn’t updated after 14 days, please contact Customer Support

PO Boxes, APO Boxes & Military Addresses:

APO, FPO, and DPO deliveries can take up to 60 days or more due to military handling times
PO Box deliveries may take up to 10 working days, but can occasionally take longer
If you need assistance, our Customer Support team is here to help

THINGS YOU NEED TO KNOW

You’ll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse. Please keep an eye on your junk or spam folder, as emails can sometimes end up there.
All delivery timeframes start from the day after you place the order unless specified.
Gift Card purchases don’t count towards qualifying for a free shipping threshold.
Unfortunately, we’re unable to deliver to Military Addresses in EU countries.
In the unlikely event that you don’t receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us within 7 days of delivery.

ADDITIONAL NOTES:

Delivery times may vary during sales or holiday periods.
You’ll receive tracking information via email once your order ships.
Customs charges may apply depending on your location.

SHIPPING EXCLUSION LIST

We currently do not ship to the following countries and regions:

Afghanistan, Belarus, Bonaire
Burundi, Cambodia, Central African Republic
Cuba, Democratic Republic of Congo, Gauteng Province of South Africa
Guadeloupe, India, Iran, Iraq, Kosovo
Lebanon, Libya, Mali, Martinique, Myanmar
Nicaragua, North Korea, Northern Marianas Islands
Oaxaca Region of Mexico, Pakistan, Réunion
Russia, Somalia, South Georgia and South Sandwich Islands
South Sudan, St. Barthélemy, St. Martin
St. Pierre and Miquelon, Sudan, Syria
Ukraine, Venezuela,Yemen, Zimbabwe

ORDER MARKED AS DELIVERED, BUT HASN’T ARRIVED?

If your tracking says your order has been delivered but you’ve not received it, try the following:

Double-check safe places around your property
Ask a neighbour or building manager in case it was left with them
Contact the courier directly to request delivery confirmation or proof of drop-off

If you’re still unable to locate your order after following these steps, please contact us within 7 days of the delivery date.

If you have any further questions or need assistance, please contact our Customer Support team.